Technical Support · Australia
From first commissioning to ongoing training — get dedicated technical assistance for your AussyBot from a certified industrial robotics specialist.
When you invest in an AussyBot, you're not on your own. Zakaria Cheurfi is the founder of Zigital Automations and a certified robotics technician with hands-on experience at Stäubli Robotics. He holds certifications for both Stäubli and Comau robots, bringing deep technical expertise to every support engagement.
This means when something needs fixing or your team needs training, you're not working with a generalist — you're working with someone who knows these machines inside out.
We guide you through the complete first start-up of your AussyBot: mechanical checks, electrical connections, software configuration, and first test run.
Learn how to program and operate your robot. We cover basic movements, task setup, safety protocols, and day-to-day operation so your team is fully autonomous.
Something not working? We diagnose and resolve issues remotely or on-site. Fast response, minimal downtime.
Hourly rate — via video call or remote desktop. Fast help without waiting for a site visit. Connect with Zakaria for real-time guidance and diagnostics.
Hourly rate → contact for pricingFull day or half day, travel included in AU. For complex issues, major setups, or intensive training sessions — we come to your facility.
Full/half day → contact for pricingBuy 5h, 10h, or 20h blocks at a discounted rate. Flexible support on your schedule — use hours for check-ins, troubleshooting, or training over time. No lock-in contracts.
5h / 10h / 20h → contact for pricingFlat fee for standard diagnostic issues. Error codes, unexpected stops, performance issues — we diagnose the problem and walk you through the fix.
Flat fee → contact for pricingAfter buying your AussyBot, contact us to schedule your onboarding session.
We connect remotely to verify installation and run initial diagnostics.
Live session (remote or on-site) covering operation and programming basics.
Access to support packages for any future need — remote or on-site, whenever you need it.
Whether you've just taken delivery of your first robot or need ongoing technical support, we're here to help. Reach out and we'll set up your first session.
AussyBot technical support is provided by Zigital Automations — Australia's industrial automation partner.